Smoobu Sign Up Information

Webinar Smoobu & PriceLabs

Hi Roger,

First of all, we hope you''re doing well under the circumstances.

We know this year has been difficult for the entire industry, but in the light of recent news, we''re sure business will be back in 2021. To get ahead, we''re preparing a series of webinars with some great partners, in order to help you build better strategies for 2021.

Furthermore, since Airbnb is changing their pricing model to 100% host-only fee in a few days (December 7th), there''s no better time to think about Smart Rates (aka Dynamic Pricing). 

Join us Tuesday next week, December 8th, at 1PM / 13H00 (CET), for a webinar with PriceLabs about dynamic pricing for 2021.

Topics:

• Airbnb''s new pricing model
• Integrate Smoobu and PriceLabs
• Automate your rates for 2021 with PriceLabs and Smoobu
• How PriceLabs can help you make more revenue

The webinar will be in English.

Since our intention is to help you choose a solution that best fits your pricing goals for 2021, the next few days we will also announce a webinar with the team from Beyond Pricing.

Thank you and best regards,

The Smoobu Team

Webinar Smoobu & Beyond Pricing

Hi Roger,

In case you missed our last email, we''re preparing a series of webinars with some great partners, in order to help you build better strategies for 2021.

Furthermore, since Airbnb is changing their pricing model to 100% host-only fee in a few days (December 7th), there''s no better time to think about Smart Rates (aka Dynamic Pricing). 

Join us Monday next week, December 7th, 2020 at 2PM / 14H00 (CET), for a webinar with Beyond Pricing about dynamic pricing for 2021.

Topics:

• Airbnb''s new pricing model
• Integrate Smoobu and Beyond Pricing
• Automate your rates for 2021 with Beyond Pricing and Smoobu
• How Beyond Pricing can help you make more revenue

The webinar will be in English.

Since our intention is to help you choose a solution that best fits your pricing goals for 2021, please check your email inbox with our invitation to the webinar with the team from PriceLabs.

Thank you and best regards,

The Smoobu Team

An update from the Airbnb team for Smoobu clients
Mandatory Covid-19 security measures & reliability standards

Enhanced Cleaning Protocol you should implement before November 20, 2020

Airbnb has developed a standard of cleaning, made specifically for hosts. Earlier this year, they partnered with health and hospitality experts to create their enhanced cleaning protocol, a set of guidelines for cleaning and sanitisation.

These guidelines were developed with your well-being in mind, from recommended gear to step-by-step checklists.

Airbnb is now requiring their host community to agree to their 5-step Enhanced Cleaning Process, and wear masks and socially distance when interacting with guests.

Airbnb's guest community will also agree to wear masks and socially distance when they confirm a booking on Airbnb. Hosts that don't agree to these requirements by November 20, 2020, may have their calendars blocked from future bookings.

Please login to your Airbnb account to review and agree to these commitments.

Updates to Airbnb's guest and host reliability standards

Airbnb is updating their guest and host reliability standards to continue to foster a foundation of trust within their community.

Towards guests: They are expanding their guest reliability standards to include new criteria. Check the areas covered by this measure.

Between now and the end of the year, Airbnb is going to invest in improvements to their systems and processes to help make progress toward ensuring consistent enforcement, quicker response times, and more overall accountability with their guest community.

Towards hosts: Airbnb has also identified a few signals that point to good hosting on their platform. Read here what does good hosting include.

In the same way that Airbnb will be removing guests to help protect the Airbnb community, they will also be suspending or removing listings that show a consistent pattern of serious issues or that regularly received low review ratings and failed to meet guest expectations. In most cases, hosts with impacted listings have already been notified.

Please visit your Performance Hub on Airbnb for more info.

Airbnb has built an appeals process to help address any concerns. To learn more about submitting an appeal, please visit Airbnb's Help Center. For questions about this message please make sure to contact Airbnb directly.

Do you have any questions about Smoobu or do you just want to talk to us?

• Visit our HelpDesk ?
• Open a support ticket ?
• Schedule a phone call ?
• Follow us on Facebook ?
• Give us a call: +44 1158243244 (UK) or +1 2073000212 (US) *

* Leave a message - we call you back asap!

PS: We speak English, German, French, Italian, Spanish, Portuguese & Greek.

Thank you and best regards,

The Smoobu Team

Dear Roger
Check our latest booking tool updates!

1. Completely new design - Integrate the tool into your page and receive more bookings
2. New payment methods for your clients - IDEAL is live (Apple Pay, Bancontact via Stripe soon to come)
3. Collect prepayments, deposits and rest payments all from within Smoobu via Stripe (credit cards). Collect recurring payments.
4. Adapt the CSS to match your site´s design. Here is a few live examples

Set up Smoobu now and connect Airbnb!

Now connect to the Professional Host model and make sure you set up the right pricing structure. The sooner you switch, the better.

If you have any questions, please contact Airbnb about the "Host Fee model" or contact us with any queries regarding Smoobu.

We have all changed our units some time ago, and can confirm the results. Especially during these COVID times, it has been extremely helpful.

Greetings from Berlin,
Philipp
 

P.s. We released the ability to completely redesign the Booking Tool via CSS.
Now customizable! Here are live customer examples:

http://laylaguesthouse.com/why-book-with-us/
https://costebelleconciergerie.com/locataires/
https://aupieddumontblanc.fr/reserver/

Do you have any questions or do you just want to talk to us?

• Visit our HelpDesk ?
• Open a support ticket ?
• Schedule a phone call ?
• Follow us on Facebook ?
• Give us a call: +44 1158243244 (UK) or +1 2073000212 (US) *

* Leave a message - we call you back asap!

PS: We speak English, German, French, Italian, Spanish, Portuguese & Greek.

Thank you and best regards,

The Smoobu Team

Smoobu & SumUp Black Friday Offer!

Get the SumUp Air terminal for only ?14.50

Hi Roger

Smoobu and SumUp offer you a smarter way to get paid.
Now for a limited time you can get the Air terminal for only ?14.50

This offer is only valid until 29th November 2020!

Our offer for you:

• Accept card payments now on your iPhone or Android / tablet smartphone with the AIR card reader and the free SumUp app.
• Get the Air terminal now for only ?14.50
• Transaction costs of 1.69%.
• The SumUp device works perfectly with the free SumUp App for iOS and Android.

Here are the links to the conditions and countries in which SumUp is available:

Happy Holidays!

Hi Roger,

The holidays are approaching, a time of well-deserved time of rest. We would like to wish you and your loved ones happiness this holiday season. 

On behalf of the entire Smoobu Team, we also want to thank you for your support during this difficult year. We are very happy to continue working with you in the new year. 

We look forward to continuing to surprise you with many new updates. Here''s to supporting you in 2021!

Also our team will be taking a break with their families. For this reason, we will have reduced support from 24th to 26th December, and from 31st December to 2nd January.
Thank-you for your understanding if we are slower than usual getting back to you on these dates. We wish you a wonderful holiday season.

Happy New Year from the team at Smoobu!

The Team at Smoobu