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Membership Emails
Below is a sample of the emails you can expect to receive when signed up to Pengn Internet Ltd.
Take a survey and let us know what you loved and wish we could improve on to meet your research needs
Hi Roger,
Thank you for testing a trial account from SurveyAnalytics over the past month. In an effort to improve our features, services, and customer experience, we would like to hear feedback on your experience and whether there are areas we can improve to better me your needs for an enterprise solution.
Click the link below to answer the 3 question survey:
Begin Survey
If you have any questions or comments regarding your feedback, feel free to reach out to us directly and I would be happy to address your query today.
Thank you very much for your participation!
Sincerely,
SurveyAnalytics Market Research Team
Powered by QuestionPro
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Wanted to follow up on a case study my marketing manager sent to you
Hello Roger,
Esther said that she sent you the Zynga case study. Did that spark any questions for you?
Would you like to jump on a call in the next couple of days so that I can show you how we can help solve your surveying needs?
Looking forward to hearing from you!
Very best,
Mohit Laungani
Account Manager
+61 2 8011 4029
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Thanks for signing up. Got a moment to talk about your market research needs?
Hi Roger,
Thanks for signing up for SurveyAnalytics!
Are you available for a quick call today or tomorrow so that I can hear about your needs and provide some guidance and best practices?
Please let me know. I’m here to help!
Very best,
Mohit Laungani
Account manager
+61 2 8011 4029
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
You received this email because you are a QuestionPro customer. Unsubscribe.
.emailview
We haven't connected yet and wanted to reach out one more time just in case before I close our communications
Hello Roger,
This will be my last email to you.
I have been trying to reach you as you had expressed interested in our survey software and services, but I haven't heard back.
I am available for a quick call in case you're still interested!
Regards,
Mohit Laungani Account Manager +61 2 8011 4029
QuestionPro Inc.,
9450 SW Gemini Dr,#62790,Beverton,OR,97008,USA
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Are you available for a quick call so I can hear about your needs and provide some guidance and best practices?
Hello Roger,
You signed up for SurveyAnalytics yesterday. Our powerful solution can help you collect feedback and information from anywhere on earth, even without wireless connectivity! From there, our robust reporting will allow you to easily understand the complex insights you've collected.
Could we have a quick call today or tomorrow for me to better understand your needs and share some best practices with you?
Kind Regards,
Mohit Laungani Account Manager +61 2 8011 4029
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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See how enabling the auto-advance feature could improve response rates and data quality without needing to drastically change your survey.
July 2019 Newsletter
SURVEYS
Have it all with auto-advance
Now you can have your cake and eat it too. Our new auto-advance feature enables you to cut survey response time down by as much as ? while gathering high-quality results.
Enable auto-advance
AUDIENCE
How African Americans feel about their prospects in 2019
Be sure to turn to page 42 of Ebony Magazine's spring issue to read the full report from our joint study on how African Americans view their potential prospects in 2019.
Read Ebony article
WORKFORCE
HR sucks at data (bear with us…)
Check this 9-minute video in which our Workforce President (former HR executive who used to suck at data, too) makes a compelling call-to-action around leveraging data to optimize our workplaces and workforces.
Watch video
CX & COMMUNITIES
Put your promoters to work
You've done the measurement to get your NPS score - now it's time to empower your promoters. Invite them to a Customer Advisory Board to co-create and improve your brand.
Activate my promoters
Product roundup
Surveys
Marry insights & marketing using the Marketo integration tool
Uncover the unknown respondent using response identifier tool
Incentives in different languages with multilingual survey rewards
Communities
Promoter communities: Co-create with your promoters
Workforce
Analytics 2.0 - Driver analysis
Customer experience
Send CX survey invitations through SMS
“Sometimes the insight finds you”
- Omar, QuestionPro brand guru
Thanks for reading. See you next month!
Visit our blog or stay in touch on social media
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add noreply@questionpro.com to your address book today.
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When you signed up for your free SurveyAnalytics account a couple days ago. I’m guessing you were trying to solve something. Our software solves problems.
I can show you some creative ways to increase your response rates, format surveys, and unearth crucial insights from your data.
Could we jump on a quick call in the next couple of days?
Best regards,
Mohit Laungani Account Manager +61 2 8011 4029
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Dear Edward Jones (NA),
Thank you for choosing Penguin Internet Ltd for your hosting services.
Please visit the link below and sign into your account to verify your email address and complete your registration.
You are receiving this email because you recently created an account or changed your email address.
Already a customer and have not made any changes?
You may have received this email as a result of a new feature having been enabled within our client area. If you can log into your client area, this will enable you to verify the email address on the account.
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If you are concerned at any time, please contact us and we will be happy to confirm the authenticity of any email that we have sent.
Penguin Sales Team
Tel: +44 (0)29 200 900 17
http://www.penguin-uk.com
Wanted to share a case study with you as you get to know SurveyAnalytics.
Hello Roger,
I know that Mohit Laungani has been in touch with you and I wanted to provide you with a couple of resources to help you.
Here’s a case study from the makers of FarmVille, Zynga, that might shed some insight into best practices. Also, here’s a guidebook with on improving survey design and response rates.
We’d love to help you reach success. Let me know if I can answer any questions you may have.
Kind regards,
Esther LaVielle
Marketing Manager
Email: esther.lavielle@questionpro.com
Phone: +1 (240) 586-1310
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Read on the five major technological shifts that are influencing how surveys and insights are done today.
August 2019 Newsletter
SURVEYS
Five big shifts in the market research industry worth knowing
We’ve uncovered the five most important industry changes in the past five years and provide you with solutions on how to apply these changes to your insights strategy.
Read five shifts
RESEARCH SERVICES
Advanced market research services now available
We prescribe to a ‘decisions first’ approach which creates a focus for research. This helps develop the hypothesis, drives the analytics, and leads to better insights and action. Connect with our research services team and let's get to work.
Learn about research services
SURVEYS
Improve data quality using this one feature
In an effort to help surveys balance respondent fatigue vs depth of data, we’ve introduced the auto-advance settings. Discover how auto-advance kills two birds with one stone by helping to deliver fast, accurate, and better quality data.
Auto advance
AUDIENCE
Are there solutions to police brutality and gun violence?
Police brutality and gun violence are two big issues facing America today. Attitudes and solutions regarding gun violence and police brutality were addressed in a recent study in which more than 700 African-Americans across all demographics were surveyed.
View results
Product roundup
Surveys
Sentiment analysis helps to present customer feelings in graphs
Track how you use our tool with the updated usage dashboard
MaxDiff analysis - SPSS download & rich text editor
Communities
Promoter communities: Co-create with your promoters
Get the most of your online community with our communities services
Workforce
Analytics 2.0 - Driver analysis
SMS employee surveys
Customer experience
CX Dashboard 2.0 is here! Discover new filters and widgets
New CX color dashboard themes will brighten up your world
“Data are summaries of thousands of stories.
Tell a few to help make it meaningful.”
- Chip and Dan Heath, authors of “Made to Stick” and “Switch.”
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add noreply@questionpro.com to your address book today.
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This fall, we will be hosting three live customer events in Dubai, Mexico, and in Austin, Texas.
September 2019 Newsletter
SURVEYS
Join us for X-Day 2019
This fall we are hosting three live customer events in Dubai, Mexico City, and Austin, Texas. Our one-day event will showcase how organizations can transform experiences for employees, customers, products and brands. Tickets are going fast - sign up today.
Agenda and registration
AUDIENCE
Rescued animals, animal shelter and pet ownership
Will man's best friend find a good home in today’s world? Across the U.S. animal shelters are doing an excellent job of providing safe havens to rescued and stray animals. Take a look at the statistics revolving around animal shelters and rescued animals.
View statistics
WORKFORCE
1M EX benchmarks and counting
We’re proud to announce that our Workforce team has officially crossed the one million benchmark milestone in its culture and employee experience database! Learn from benchmarks gathered from organizations across the globe - what drives employee engagement, intent-to-stay, and productivity.
Download infographic
COMMUNITIES
Build online communities the right way
We’ve been talking about the ideal way to create, engage and manage online communities. While there is no set in stone method, there are best practices we would recommend from years of working with our customers. These magical tips will make the most of your online community.
Unlock the magic
Product roundup
Surveys
Allow respondents to attach multiple files in a survey
Multilingual data export: Download survey data in native languages
Smiley rating scales are now editable
Communities
Create advanced sample filters
Four reasons to have an online community
Workforce
Get your people analytics to the leaders who can act on it
The hacker's guide to culture management - QuestionPro eBook
Customer experience
Run an automated CX program with API integrations
Send multiple CX surveys by importing a single file
“Data beats emotions.” – Sean Rad, Founder, Tinder
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add noreply@questionpro.com to your address book today.
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Have a seamless experience while using QuestionPro without worrying about data security and privacy.
Hello Roger,
Thank you for being our valued customer and bestowing your trust in us. We truly value this association.
We are pleased to announce that QuestionPro has launched its data center in Australia to offer a seamless experience to our customers in the region. QuestionPro users with a preference for a data center in Australia can now enjoy a faster, secure and overall a great experience with reduced latency.
We are committed to offering our expertise in market research and survey solutions so that you can gather valuable insights from your customers and make smart decisions.
Once again, thank you for choosing QuestionPro. We value your continued business and association with us. In case you need any help regarding market research and surveys, feel free to reach out to us.
QuestionPro Data Center in Australia is Live! Book a meeting
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Do you want to know the best time to send your survey so that you get the most responses? Find out, if time or day makes a difference
October 2019 Newsletter
SURVEYS
The best time to send surveys
Ever wonder when is the best time to send out a survey invite? The answer may surprise you. Learn what time and day of the week most surveys are sent and completed, to rethink your survey distribution strategy.
Survey timing
X-DAY 2019
Why our keynote speaker at X-Day Austin believes in experience transformation
We are honored to have Romi Mahajan as our keynote speaker at X-Day Austin 2019 on November 14th. Learn why he believes experience transformation must have three elements - AI, data, and the human experience - to spark transformation.
Read more
COMMUNITIES
Manage your community better with a mobile app
There is a 'top of mind' factor with using a mobile app. Isn't it time your online community be on a mobile platform, too? Leverage our white-labeled app to create an easy to use extension to your online community to better manage your community engagement.
Let's go mobile
WORKFORCE
Interview with Jason Lauritsen | #WorkforceWednesday
Join us for #WorkforceWednesday - a regular podcast/video conference with some of the world’s great HR thinkers, workplace futurists, and workforce strategists. In this series, we will discuss new trends in the world of work and how they are affecting organizational culture and employee experience.
Watch the interview
Product roundup
Surveys
Customize email survey invitation templates with revamped UI/UX
Configure your time zone settings in QuestionPro
MaxDiff analysis - SPSS download & rich text editor
Communities
Create advanced sample filters
Four reasons to have an online community
Workforce
Customizable employee data at your fingertips
Build a positive culture by living your values (literally)
“It is a capital mistake to theorize before one has data.” – Sherlock Holmes
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add buzz@questionpro.com to your address book today.
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You showed interest in QuestionPro a while back, and I wanted to check if you have any upcoming projects slated for the new year?
If you upgrade to our Corporate monthly plan which is priced at $99/month, instead of just getting a 1-month subscription, we are offering you 3 months for the price of 1. How does that sound?
All you need to do is to let me know by November 15th if you would like to take advantage of this limited-time offer, and I can take care of the rest. I look forward to hearing from you and wish you a happy holiday season.
Regards, Shreyas Ranadive Regional Head, APAC +61-2801-13209 Book a Meeting
QuestionPro Inc.
12710 Research Blvd
Suite 360
Austin,
Texas
78757
USA
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We now have a data center in Australia - Migrate your data with ease.
Hello Roger,
If the monster of data security scared you this Halloween, QuestionPro is here to save you! With a data center in Australia, you can now opt to save your survey data on storage systems of your choice.
Choosing a data center in Australia will ensure a superior survey experience while complying with the local data regulations.
To learn more about data migration and the various options available, get in touch with us.
Feel free to connect with us for any queries related to surveys.
QuestionPro Inc.,
12710 Research Blvd,Suite 360,Austin,Texas,78757,USA
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Good afternoon Edward Jones (NA).
You are hopefully already aware that we are one of the lowest cost registrars for .uk domain names and offer domain registrations for less that £5 per year on .co.uk, .org.uk, .me.uk and .uk.
We are pleased to advise that until the end of November 2019, we are able to offer you a 2 year .uk domain name (including .co.uk, me.uk, org.uk and .uk) for only £6+VAT, a huge 33% off the current pricing. The order must be completed before 23.59pm on 30th November 2019 to qualify for the discount.
This applies to 2 year new registrations only so if you were considering buying a new domain name, now is definitely the time to do so and save.
To take advantage of this offer, you can order your domain via the client area as normal, no discount code required, ensuring you select 2 years and the system will generate your order at the discounted price. With hosting from as little as £10 per year also, you can host your domain for a very low cost too.
If you have any questions regarding this offer, please do let us know and we will be happy to assist.
Penguin Sales Team
Tel: +44 (0)29 200 900 17
http://www.penguin-uk.com
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QuestionPro has over 22 million high-quality opt-in panelists around the globe now purchase the sample directly from us in THREE easy steps
Hi Roger,
Looking out for high-quality survey respondents for your study? Did you know that QuestionPro has over 22 million opt-in panelists around the globe? We understand that choosing the right audience for market research is a time-consuming aspect of data collection. Since time is of the essence, we’ve taken some steps to help smoothen and expedite your sample selection experience.
If you are a new user click here to signup for free.
It’s as easy as that! You’ll get automated pricing based on the criteria you choose.
That’s not all. We’ve also simplified your payment experience. Now, take advantage of the add more feature to add credits to your account. This prepaid service makes it easier to purchase samples and other research services in the future.
Add credits today to purchase samples in the future.
Credits are not limited to QuestionPro Audience only.
Use this credit facility to buy other QuestionPro products and services.
Regards,
Vivek Bhaskaran CEO, QuestionPro Connect with me on LinkedIn
QuestionPro Inc. 12710 Research Blvd Suite 360 Austin Texas 78757 USA You received this email because you are subscribed to Marketing Information from QuestionPro Inc.. Update your email preferences to choose the types of emails you receive. Unsubscribe from all future emails
Here is an update of everything you missed from X-Day Austin as well as new product features available for surveys.
November 2019 Newsletter
EVENTS
What happened at X-Day Austin
With over 80 people in attendance, X-Day Austin was packed with inspiring presentations on experience transformation and many opportunities to network with fellow customers. Thanks to all the presenters and everyone who was able to attend. Check out our recap of the day below.
X-Day recap
SURVEYS
QuestionPro is ISO 27001 certified - security for you
The importance of our own internal data assurance and the security of our clients’ data has always been a top priority and we've taken the necessary steps to go through the training, processes, and certification for our ISO 27001. Learn what this means for all the data you collect with our platform.
ISO certification
AUDIENCE
Purchase sample directly from our site in three easy steps
We’ve taken some steps to make your lives easier while choosing high quality respondents – a time-consuming aspect of data collection in market research. Purchase sample directly by accessing over 22 million opt-in panelists around the globe with just three clicks with QuestionPro Audience.
Purchase sample
COMMUNITIES
Topics revamp - Slick UX & greater admin control
We've made changes to our Communities topics module that is going to make it even easier for community members to engage with the brand while giving more control to the community administrator at the same time. A win-win situation!
Check out topics module
Product roundup
Surveys
SPSS variable name enhancement for in-depth statistical analysis
Add report labels for questions and answers in QuestionPro surveys
Integrate surveys with Marketo for enhanced marketing automation
Communities
Create advanced sample filters
Topics revamp - Slick UX & greater admin control
Workforce
Customize your Workforce portal to match your brand colors
Onboarding surveys - As crucial on day #365 as on day #1
Customer experience
Share your CX dashboard with portal users
Unsubscribe customers from a CX project
“We are surrounded by data but starved for insights" - Jay Baer, Founder, Convince & Convert Consulting
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add buzz@questionpro.com to your address book today.
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Black Friday is upon us and we have treat for you! For this weekend only, we are offering 12 months hosting for the price of 1 - that is an incredible 90% off all of our annual hosting packages. This is valid for new hosting packages ordered between now and 23.59 on Monday 2nd December 2019 using code BFOYFOM19. Simply place your order via your client area, select the Annual package of choice and add your discount code to have this exceptionally low price.
Orders must be completed before 23.59 on 2nd December 2019.
If you have any queries, please do get in touch and we will do our best to assist you.
Penguin Sales Team
Tel: +44 (0)29 200 900 17
http://www.penguin-uk.com
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Get a head start on your new year's resolutions with new customer research projects and how to strengthen your brand
December 2019 Newsletter
RESEARCH SERVICES
Get to know the switchable consumer
Acquiring new customers from your competition in 2020 doesn't have to be a costly investment if you know how to identify the 'switchable consumer.' Learn how to identify them to grow and maintain your customer base.
Find switchable consumers
RESEARCH SERVICES
Introduction to brand density
How much value do your customers put on your brand? Now you can weigh the brand value have without asking close-ended questions. Our research services team will teach and pilot brand density projects using open-ended comments - an asset to brand strategy in 2020.
Brand density
SURVEYS
Integrate surveys with multiple Salesforce objects
If you need survey data to be available in multiple areas within Salesforce, then you are in luck! We've enhanced the Salesforce integration so that users can better utilize their surveys and CRM data to engage with their customers.
Salesforce object integration
SURVEYS
Spark joy by relabeling questions and answers
Reviewing data with long-winded questions and answers is cumbersome. Now you can reorganize it by relabeling long questions and answers under survey and report settings. This makes data easier to read for more efficient data analysis.
Relabel question and answers
Product roundup
Surveys
Update your timezone settings in QuestionPro
QuestionPro is ISO 27001 certified - what it means for you
Four big updates to the MaxDiff question and reports
Why market research projects should build off decisions first
Communities
Four reasons to have an online community in 2020
Why Communities services is your trusted partner
Workforce
How to boost workplace productivity with engaging surveys
Give us a review on G2 Reviews and we'll send you a $25 gift card!
Click here to review QuestionPro
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add buzz@questionpro.com to your address book today.
If you’d prefer not to receive updates, you can manage your preferences or unsubscribe from all.
Nobody likes to take surveys from strangers. Here are some best practices and tools to increase survey engagement with your audience.
January 2020 Newsletter
SURVEYS
Customize surveys for better brand engagement
Customization is more than creating a familiar environment for an audience. Discover all the benefits of customizing your surveys and all the ways you can do it in QuestionPro.
Customize my surveys
SURVEYS
All you need to know about the California Consumer Privacy Act
If you conduct surveys in California, here's everything you should know about the Californa Consumer Privacy Act (CCPA) and how it will affect you and your survey respondents. As a SaaS provider, we are taking every required step to be CCPA compliant before the law comes into effect.
Get ready for CCPA
SURVEYS
Categorize and rank with the card sorting question
The card sorting question is now available on QuestionPro! Card sorting lets respondents sort and label answer options on their terms while giving you insights on their way of thinking. Understand the benefits and use it in your surveys.
Card sorting
SURVEYS
Survey logic update will go live Saturday, February 1st, 2020
Mark your calendars! QuestionPro's logic is getting a complete head-to-toe makeover on February 1st. See what's new and sign up for live logic training on Monday, February 3rd.
Preview logic
Product roundup
Surveys
Organize your questions better with survey blocks
Eliminate order bias with question randomization
Communities
Profile cross tab for unparalleled community insights
Create advanced sample filters
Workforce
Monitor employee trends, improve experience and work culture
Customers vs. Employees: Who comes first?
Customer experience
Get weekly dashboard report in email with push metrics
Run an automated CX program with API integrations
Feature alert: logic updated for
more powerful surveys
Sign up for the webinar on February 3rd!
You are receiving this Marketing Information from QuestionPro Inc. because you purchased a product/service or subscribed on our website. To ensure that you continue to receive emails from us add buzz@questionpro.com to your address book today.
If you’d prefer not to receive updates, you can manage your preferences or unsubscribe from all.
We are hosting a one-day workshop on how to build surveys & analyze data for market research. Register now to learn how QuestionPro can help
February 2020 Newsletter
SURVEYS
New logic update FAQ
We launched a new way to apply survey logic on February 1st, 2020. Here are the most frequently asked questions regarding the update that you should know when using the new logic settings tools for new and existing surveys.
Logic FAQ
SURVEYS
Howdy! QuestionPro HQ moves to Austin, TX
It’s official, y'all! QuestionPro’s global headquarters is officially Austin, TX! We are excited about everything Austin has to offer and why it is the perfect place to continue our company growth.
HQ Austin
SURVEYS
Explore the four features that make NPS powerful
A net promoter score survey seems like a dime a dozen. Learn the four features you should activate to make the NPS score a key data point to consider during the decision-making process.
Four NPS tools
SURVEYS
Sign up for in-person training in Chicago on April 9th, 2020
Join us for full day of hands-on workshops with QuestionPro! XDay spring workshops are focused on everything you should know about surveys, analytics, and how to leverage your data to transform your organization from the inside out.
RSVP today
Product roundup
Surveys
Welcome your new team members with a custom email
Track time spent by respondents using page timer
Let respondents categorize answers with card sorting
Communities
Profile cross tab for unparalleled community insights
Revamp of 'My Account' portal
Workforce
Customizable employee data at your fingertips
Now add an alternate employee email address
Customer experience
Get to the root of the problem with NPS+
Explore weekly dashboard reports with push metrics
Sign up for XDay Spring workshop April 9th, 2020
Click here to register
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Want to know how life after Covid-19 may change from the CX point of view? Sign up for this webinar and more hosted by QuestionPro!
#WFH events just for you!
Here''s all the upcoming webinars in May you''ll want to join.
Calling all sports fans! Learn how the Fan Experience in the era of social distancing will change how we engage with a favorite past time. See how it will influence and redefine the customer experience industry. Join Ken Peterson, Steve Livingstone, and Brady Hull for this exciting event.
Sign up now
Work from home, learn from home.
Webinars to support your continued education and resource development.
Discover the magic of Card Sorting!
It''s not just for website UI/UX. Learn how to use the card sorting method in your surveys to better understand your target audience.
Tuesday May 19th, 2020
1:00 PM CDT
Sign up now
Five ways to improve survey results
Increase survey data quality with these five tools available from QuestionPro. See them in action and start using them right away!
Tuesday May 26th, 2020
1:00 PM CDT
Sign up now
April Webinar Recap
The month started strong with the Workforce team sharing how to do "Remote employee health checks" in the new #WFH reality. If you have not gotten your free report, contact us and we''ll get you started right away.
Next, we showed you the benefits of transitioning from in-person to online focus groups and discussions. Implement valuable qualitative research through "Online focus groups - take that, social distancing!"
Finally, we ended April with "How to read the virtual room" - highlighting the importance of an engaged audience through interactive LivePolls, quizzes, and real-time feedback. Check out how this totally free tool works and start using it today to enhance your audience participation.
Looking for free online event resources?
Chances are you might be stressed and busy planning for the event. You need resources for online events that will make your job easier. One of the challenges faced in online events is to keep the audience engaged. Read more and find free resources by clicking here.
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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In this webinar, you will learn how to find the correlation between two variables and make sense of data.
Hi Roger,
Deriving insights from data can be challenging and daunting. How can you translate your data into outcomes, and outcomes into theory? Identifying trends among data is imperative to researchers.
In this webinar, you will learn how to use cross-tabulation to draw inferences among variables. Understand the power of cross-tabulation and how this research model will help you identify the patterns, trends, and correlations you need to maximize output for your business.
What you will learn
?? Benefits of cross tabulation
?? Difference between crosstabs and banner tables
?? How to find patterns, trends, probabilities, and create predictive models
?? Examples of brands using this effectively with QuestionPro
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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24 hours to this webinar. Register now and learn how to find the correlation between two variables and make sense of data.
Hi Roger,
Deriving insights from data can be challenging and daunting. How can you translate your data into outcomes, and outcomes into theory? Identifying trends among data is imperative to researchers.
In this webinar, you will learn how to use cross-tabulation to draw inferences among variables. Understand the power of cross-tabulation and how this research model will help you identify the patterns, trends, and correlations you need to maximize output for your business.
What you will learn
?? Benefits of cross tabulation
?? Difference between crosstabs and banner tables
?? How to find patterns, trends, probabilities, and create predictive models
?? Examples of brands using this effectively with QuestionPro
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
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Sign up for our June webinars that will have your LinkedIn circles talking all summer long!
Summer Webinar Bonanza
Here are four great training webinars you don''t want to miss out on!
Conducting and making sense of research and insights during a pandemic such as COVID-19 can be a daunting and challenging task. Consumer behavior is even more volatile at the moment, and hence conducting research is even more challenging.
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Anchored MaxDiff is a simple yet effective model to enhance a max-diff exercise from a relative model (where one option's utility is comparable to the others) - to an absolute model. Anchored MaxDiff experiments supplement standard MaxDiff questions with additional questions designed to determine the attributes' absolute importance.
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Work from home, learn from home.
Find all of our upcoming webinars and training online! Click here.
Remote employee engagement: 4 ways to tap into employee ideas
We will be sharing specific adjustments you can make to your remote work environment to help it run more smoothly.
Wednesday June 17th, 2020,
@ 11:00 AM CDT
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Everything you need to know on heatmap and hotspot analysis!
Heatmap and hotspot testing are two great exercises that offer a high-level understanding of what your audience likes, dislikes, through graphical representation.
Tuesday June 23rd, 2020,
@ 1:00 PM CDT
Sign up now
Looking for free online resources related to COVID-19?
If you are in need of resources for your remote workforce, an online event or a healthcare survey we have put these resources together to support you! Read more and find additional resources here.
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Learn how to collect high-quality data, improve your survey results using the right tools, and the best practices of data collection.
Hi Roger,
For most people, the chore of data cleansing is time-consuming and frustrating. What if we had tools and best practices that easily improve the overall data quality in a fraction of time? This is your lucky day!
Join us for a webinar to learn how to collect high quality data and improve survey results. Reliable data increases the trustworthiness of insights, reduces the possibility of re-work, and saves on resources.
What you will learn
?? Best practices to gather data
?? Tips to avoid response bias
?? Filter bad and duplicate data
?? Optimal data analysis
Reserve your spot!
Meet the speakers
Dan Fleetwood
Dan has 15+ years of market research experience and is passionate about the role that software plays in helping businesses. Dan believes that software can help companies get better feedback, uncover actionable insights, and ultimately develop better products and services.
Esther LaVielle
Esther is a self-proclaimed survey connoisseur with over 14 years market research experience. She loves connecting with customers, and offering best practices and pro tips that get research done.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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In this webinar, you will learn when to use Conjoint and MaxDiff question types in your research studies.
Hi Roger,
To derive the equity of research, choice-modeling is one of the most powerful research methods to understand the importance of attributes and their role in understanding user preferences. Conjoint and MaxDiff are two powerful research techniques that help to analyze the relative importance of attributes in a survey. Which question and analysis method is better? And can you use both?
In this webinar, you will learn these two exercises are different from each other and understand how and when to use each exercise, best practices when conducting these exercises, how results are displayed, and how those results will transform into optimizing the products and services that you offer.
What you will learn
?? Conjoint vs. MaxDiff, and which is the right method for you?
?? Leveraging tools like Anchored MaxDiff to drill deeper into the value of attributes
?? Set up in QuestionPro and data interpretation
?? Examples of brands using this effectively.
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Hi there,
My name is Amy, VP of Sales here with QuestionPro.? Great to meet you virtually.??
I see you had an interest in QuestionPro and created an account, but didn't move forward.? I'm assuming you went with another option or maybe an initiative changed within your company???
Either way, I'd love to connect and find out if your current vendor is satisfying your survey needs???
We have a wonderful promotion for 1st timers and I would be delighted to offer this to you.? ?Lets connect!? :)? Shoot me an email and we can toss up some time on the calendar.? OR, if you'd like to communicate via email, I'm game!??
Looking forward to our chat!
Amy M. Sandlin
Vice President of Sales, North America
(512) 788.4380
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There''s a lot happening at QuestionPro that can change the way you work, for the better. Know how you can delight your customers and employees both.
September 2020 Newsletter
XDay 2020 - North America
An online event for researchers who want to take their research to the next level with the industry experts. Join us for product showcases and fireside chats. Register now
Contactless health check - The complete guide
Know how to switch from paper-based forms to contactless health check to ensure your health and safety and your staff''s.Read more
Workplace management post COVID-19
While organizations are getting used to the new normal, know how to manage your workplace and ensure business continuity.Read more
How can you advance your CX strategy and program
Ken Peterson, President - CX, talks about building rapport with your customers and developing a CX strategy. Read more
Case study: BMW
How BMW obtained decision-relevant information quickly from online studies. Read more
Product roundup
Surveys
Avoid order bias with the alternate flip option in surveys
Now distribute your surveys in multiple languages
Workforce
An interactive Idea board for your organization's employee ideas
Ask - Schedule weekly questions with the latest update to QuestionPro Workforce
Customer Experience
How NPS+ can help reduce customer churn by finding the root cause
Managing accounts and sub-accounts now made easy with our new update
Research
Webinar: Turn pricing perceptions into decisions with Van Westendorp and Gabor-Granger modeling
Know why QuestionPro is the best Qualtrics alternative
Hacker''s guide to advanced research methodologies
Anchored MaxDiff scaling - Making MaxDiff bulletproof
Conduct video discussions and online focus groups with QuestionPro Communities
Purchase sample directly in three easy steps
Types of sampling for social research
You are receiving this Marketing Information from QuestionPro Inc., because you purchased a product/service or subscribed on our website.
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Sign up for our July webinars to hear about the latest trends in research and surveys.
Stay sharp during the summer slumber
Here are four great topics you don''t want to miss!
Conducting research and health screens in the times of a pandemic can be difficult. Join us for a live roundtable discussion on how to conduct contactless surveys, barriers to entry and the implementation process
Sign up now
Happy employees make customers happy and the vice versa! Learn why good customer experience and employee experience are not mutually exclusive and how to succeed at both.
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Work from home, learn from home.
Find all of our upcoming webinars and training online! Click here.
Survey questions: When, how, and what to ask!
Learn what questions to ask your audience and how to design them so as to make the most out of your surveys.
Monday July 27th, 2020,
@ 1:00 PM CDT
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Cross-Tabulation: How to make actionable business decisions
Learn how to spot patterns, trends, and create predictive models. Get to know how businesses can use crosstabs effectively.
Tuesday July 28th, 2020,
@ 1:00 PM CDT
Sign up now
Treat yourself with a $25 gift card!
Leave us a positive review on G2 then email your account executive mohit.laungani+sa@questionpro.com to let us know so we can send your gift card!
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Join Matt Howley, Dan Fleetwood and me, as we discuss the process of continuous discovery using communities
Dear Roger!
Continuing the excitement we have planned for XDay APAC 2020, our next session is going to be a panel discussion surrounding communities
Our panel, that I will moderate, will feature Matt Howley - Co-founder and Consultant at Picnic Customer Intelligence, and our very own, in-house research specialist, Dan Fleetwood. The topic is "Continuous discovery using communities".
This is actually a hat-tip to a point made in one of our sessions at XDay North America early this year.
Ranging from customer stories to interesting updates in our product scheduled to go live this year - we have them all at XDay APAC 2020. We look forward to seeing you there! Click the button below to sign up now!
REGISTER NOW
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Over 10 Product Releases + Live Demos will be highlighted at XDay 2020! Register for free today.
Over 10 Product Releases + Live Demos
We have a lot of things on the horizon and would hate for you to miss them. Our goal for XDay is to not only inspire but provide tangible walk throughs and solutions for all your research goals. All our afternoon product showcases will have live walk throughs and Q+A sessions! Everyone at QuestionPro is excited to be share the future of research with you, we hope you will join us.
Register now
Research Track
Sneak Peak: Digital Focus Groups
We have amped up our Communities platform to integrate with Zoom. Researchers can run a focus group on zoom while taking notes, highlight text (as folks are talking) all in real time.
Surveys Track
Sneak Peak: Collaboration
Instead of sending word documents back and forth you can now have multiple people edit and review the survey at the same time.
CX Track
Sneak Peak: Integrated Root Cause Analysis We have been working hard to develop a model to compute churn risk. Based on how passives and detractor take the survey. Keep your passive''s from becoming detractors!
Register now
Product Showcase Agenda
All times in Central Daylight Time (UTC-5)
1:30 p.m. Surveys Product Showcase
Anup Surendran - Vice President, Product and Engineering
Erik Koto - COO
2:30 p.m. CX Product Showcase
Ken Peterson - President, CX
Vivek Bhaskaran - Founder and CEO
2:30 p.m. Research Product Showcase
Dan Fleetwood - President, Research and Insights
Tim Cornelius - Director, Audience and Sample Operations
Explore the agenda
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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In this webinar, you will learn how to find the correlation between two variables and make sense of data.
Hi Roger,
Deriving insights from data can be challenging and daunting. How can you translate your data into outcomes, and outcomes into theory? Identifying trends among data is imperative to researchers.
In this webinar, you will learn how to use cross-tabulation to draw inferences among variables. Understand the power of cross-tabulation and how this research model will help you identify the patterns, trends, and correlations you need to maximize output for your business.
What you will learn
?? Benefits of cross tabulation
?? Difference between crosstabs and banner tables
?? How to find patterns, trends, probabilities, and create predictive models
?? Examples of brands using this effectively with QuestionPro
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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From Research and Insights to the CX team - we have exciting updates from the QuestionPro team
Dear Roger!
XDay APAC will feature some important announcements from QuestionPro. We have announcements from our research and CX teams, and they will be speaking to what is coming up in the year ahead.
To begin with, XDay will start with some words from our Founder and CEO, Vivek Bhaskaran.
We will also feature sessions from Dan Fleetwood and Tim Cornelius, Ken Peterson, and Aditya Bhat from QuestionPro.
We look forward to seeing you there! Click the button below to register now!
REGISTER NOW
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In this webinar, you will learn how to derive powerful research insights by using heatmap & hotspot questions.
Hi Roger,
Image testing is one of the most widely used research features. One of the most significant use cases is the ability to get to the bottom of the "why" in your concept testing. It can also help time converting qualitative insights into easy to understand qualitative insights. How, then, do you best use it?
In this webinar, tomorrow, you will learn how to pick between the heatmap and hotspot testing type and which method is optimal to use in which research scenario. You will also learn the best practices to set up both methods and how to interpret results.
What you will learn
?? Learn how to choose between the heatmap and hotspot question types
?? Pros and cons of both question types in research
?? Set up in QuestionPro and data interpretation
?? Examples of brands using this effectively.
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
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Come hang out and learn something fun. QuestionPro has three new exciting webinars to sign up for. Save your spot today.
Come hang with us online!
April is filled with three great training webinars you don''t want to miss out on.
If we wish to flatten the COVID-19 curve, telecommuting is the only option we have. Work from home (WFH), while not new, is a transition for many organizations that comes with infrastructural and management challenges. To support this ever changing landscape we have built the ''Employees Health Check'' to highlight areas of support a team might need.
Sign up now
Work from home, learn from home.
Webinars to support your continued education and resource development.
Free LivePolls - #WFH instant engagement tool
Read the virtual room with quizzes, polls, and increase engagement 10x. Discover how it works, test drive it, and start using it today.
Monday April 27th
1:00 PM CST
Sign up now
Online focus groups - take that social distancing!
Don''t let social distancing stand in the way of gathering feedback. Learn the benefits and process of conducting an online focus group. Tuesday April 21st, 2020
1:00 PM CST
Sign up now
Looking for free online event resources?
Chances are you might be stressed and busy planning for the event. You need resources for online events that will make your job easier. One of the challenges faced in online events is to keep the audience engaged. Read more and find free resources by clicking here.
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In this webinar, you will learn when and how to best use Van Westendorp and Gabor-Granger pricing modeling in your research studies.
Hi Roger,
Pricing a product or service is influenced by multiple vectors. And in especially volatile times, gauging customer sentiments and pricing optimally is critical. What features matter? How do you price a product or service? What trade-offs matter to customers?
A lot of parameters play a factor in pricing elasticity. Leveraging pricing model techniques like Van Westendorp and Gabor-Granger provide the ability to turn pricing perceptions into decisions. Leverage the two models and interpret these different dimensions to have your products and services'' actual value while mitigating guesswork.
In this webinar, you will learn how to conduct optimum pricing research, set the course for a product''s future, and even a company.
What you will learn
?? Finer nuances of conducting efficient pricing research
?? Van Westendorp vs. Gabor-Granger, and which is the right method for you?
?? Set up in QuestionPro and data interpretation
?? Examples of brands using this effectively.
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Working remotely or hosting an online event? Ensure your audience feels engaged. Perform a health check of remote teams with a free survey.
April 2020 Newsletter
COMMUNITIES
While you''re on lockdown, your insights don''t have to be!
Will focus groups and in-person interviews come back once the world returns to the new normal? Maybe. Till then, we want to educate people about how and why to make the move of migrating to online focus groups.
Read more
WEBINAR
How to read a virtual meeting room with live polls
Learn how to engage your audience in digital events with live polls, quizzes, and fun trivia. Know what they want in real-time and have social interaction with your team.
Register now
SURVEYS
Free resources for your online events
Check out these free resources that will help you make your online event successful. Have a smooth transition from offline to online feedback collection with these tools.
Get''em now
WORKFORCE
Check in on your remote team''s health with this free survey
With most of the workforce telecommuting, productivity and business continuity have become a major concern. Learn how to manage remote effectiveness for your workforce and if they need any support.
Read more
Product roundup
Surveys
Delight your survey respondents with custom
Customize, filter and export text data in real time!
Let respondents categorize answers with card sorting
Communities
Email notifications for topics and idea board
Customizable dashboards for managers & members
Workforce
Integrate your UltiPro account with QuestionPro Workforce
Now add an alternate employee email address
Customer experience
QuestionpPro CX now lets you schedule reminders
COVID-19: Understanding changes to the fan experience
Review us on G2 and we''ll send you a $25 gift card!
Click here to register
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? 2020QuestionPro Inc. | 12710 Research Blvd | Suite 360 | Austin, Texas 78757 | USA
QuestionPro XDay is only a week away and we wouldn''t want you to miss out. Register today for access to exclusive content and insights.
Why should you attend QuestionPro XDay 2020?
It''s free!
We are launching over 10+ new products and feature updates!
Chance to win an Apple Watch!
Insights from leading experts in consumer research, CX and more.
You get to hear Dan Fleetwood''s dad jokes!
While not all of those are of equal importance they are all true! Join us on Tuesday, October 27th, as we bring you authentic and one of a kind content that you won''t get anywhere else.
Register for free
Next Tuesday''s Agenda
All times in Central Daylight Time (UTC-5)
10:00 a.m. Kick-Off
Vivek Bhaskaran - CEO and Founder, QuestionPro
Kicking off our 2020 user conference talking about what this year has held for QuestionPro and what you can look forward to in 2021.
11:00 a.m. Keynote
Angela Culver - Global Vice President, Marketing & Measurement, Oracle
Be inspired by Angela''s 20 years of experience and her passion for brand sentiment, continuous discovery, and the importance of amplifying the voice of the customer.
Dan Fleetwood - President of Research & Insights, QuestionPro
1:30 p.m. Enterprise Product Showcase + Live Demo
Anup Surendran - Vice President of Product and Engineering, QuestionPro
Erik Koto - COO, QuestionPro
2:00 p.m. Fireside Chat with CX Talks
Mark Michelson - CEO, CX Talks
Ken Peterson - President of Customer Experience, QuestionPro
2:30 p.m. CX Product Showcase + Live Demo
Ken Peterson - President of Customer Experience, QuestionPro
Vivek Bhaskaran - Founder, QuestionPro
2:30 p.m. Research Product Showcase + Live Demo
Dan Fleetwood - President of Research & Insights Platform, QuestionPro
Tim Cornelius - Director of Audience & Sample Operations, QuestionPro
3:00 p.m. Happy Hour!
A conference isn''t a conference without a party, even a virtual one! Join us for a non-traditional happy hour with your fellow attendees and QuestionPro employees.
Register for free
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The science of research is advancing rapidly. Everybody''s on the lookout for accurate answers and we''re helping that happen.
Hey Roger,
We''ve got a couple of exciting webinars coming your way in the next seven days. Join these to unlock mature research insights for your brand.
Measuring consumer behavior
COVID-19 has redefined consumer trends and has brought about a lot of volatile purchase behaviors. Since sentiments have moved towards conscious behavior and usage has opened up across new categories, it is important to conduct consumer research to capitalize on market share. Register for this webinar to understand the steps and best practices to unlocking mature consumer insights.
Thursday, June 18th, 2020
01:00 PM CDT
Register now
Heatmap and HotSpot testing
Heatmap and hotspot testing are two robust research methods that help researchers understand the audience's perceptions of any imagery or visual creative in a structured manner that's easy and efficient to manage. While they both have their strengths, using one or both in your study is important. This webinar can help you choose the optimal testing method and methods to interpret the data.
Tuesday, June 23rd, 2020
01:00 PM CDT
Register now
Dan Fleetwood President, Research & Insights Platform, QuestionPro +1 (206) 355-0604 . @dan_qpro Let's talk: https://calendly.com/dan-fleetwood
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In this webinar, you will learn how to derive powerful insights from known and unknown audiences using card sorting.
Hi Roger,
While conducting research surveys, it is important to know what vectors are important to respondents. Card sorting is an important research question-type and technique that can help you derive insights about how respondents categorize and rank answer options.
In this webinar, tomorrow, you will learn how to use the closed-card sorting method can help you gain insights from your brand''s top promoters and the open-card sorting method can help you gain insights from a wider audience.
What you will learn
?? What is the purpose of card sorting and how is it useful to you?
?? Closed vs. open card sorting in research for insights collection
?? Interpreting results with confidence
?? Card sorting blueprint to facilitate actions
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
Reserve your spot!
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Learn the art of asking the right questions, at the right time. Know from the experts what mistakes to avoid while designing your survey.
Hi Roger,
Ever felt overwhelmed with creating surveys when you wanted to know SO many things from your audience? Well, we are here to share what questions you ask in your survey, when and how.
Join us for a webinar to learn the best practices of phrasing questions, mistakes to avoid and how to design a survey to get maximum responses.
What you will learn
?? How to avoid poorly written questions
?? What types of questions are most useful
?? Mistakes and gotcha's to avoid
?? Where to find good questions
Reserve your spot!
Meet the speakers
Dan Fleetwood
Dan has 15+ years of market research experience and is passionate about the role that software plays in helping businesses. Dan believes that software can help companies get better feedback, uncover actionable insights, and ultimately develop better products and services.
Crystal Wiese
Crystal Wiese is the Director of Marketing at QuestionPro. She has over 10 years of experience in marketing products and services and loves helping people to find what they need before they know.
Reserve your spot!
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Know how to leave a great impression on your respondents and present them with relevant questions only. Optimize survey path and enhance your respondents'' experience.
Hi Roger,
The accuracy of your survey data affects the insights you derive from it, and it depends on the survey experience of the respondents. If they have a great experience while answering your survey, they are more likely to share a genuine opinion.
Join us for a webinar to learn how to use different types of survey logic to offer a great experience to your respondents. Know how to offer the most relevant questions and optimize the survey path.
What you will learn
?? Different types of logic
?? Create concise survey
?? Present relevant questions
?? Enhance respondent experience
Reserve your spot!
Meet the speakers
Dan Fleetwood
Dan has 15+ years of market research experience and is passionate about the role that software plays in helping businesses. Dan believes that software can help companies get better feedback, uncover actionable insights, and ultimately develop better products and services.
Crystal Wiese
Crystal Wiese is the Director of Marketing at QuestionPro. She has over 10 years of marketing products and services and loves helping people to find what they need before they know.
Reserve your spot!
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Now is the perfect time to learn how to conduct your very own online focus group. Sign up for this webinar and more hosted by QuestionPro!
RSVP to online learning!
Here are three great training webinars you don''t want to miss out on.
The value of an online focus group is greater than ever. Learn why this is the right time to add online focus groups to your insights strategy. Join John Oppenhimer as he walks through the step by step process to set up, recruit, and conduct an online focus group of your very own.
Sign up now
Work from home, learn from home.
Webinars to support your continued education and resource development.
Free LivePolls - #WFH instant engagement tool
Read the virtual room with quizzes, polls, and increase engagement 10x. Discover how it works, test drive it, and start using it today.
Monday April 27th, 2020
1:00 PM CDT
Sign up now
What will the fan experience be like after COVID-19?
Learn how the Fan Experience in the era of social distancing will change and how it impacts the long term evolution of sports events.
Thursday May 14th, 2020
12:00 PM CDT
Sign up now
Looking for free online event resources?
Chances are you might be stressed and busy planning for the event. You need resources for online events that will make your job easier. One of the challenges faced in online events is to keep the audience engaged. Read more and find free resources by clicking here.
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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In this webinar, you will learn when and how to best use Van Westendorp and Gabor-Granger pricing modeling in your research studies.
Hi Roger,
Pricing a product or service is influenced by multiple vectors. And in especially volatile times, gauging customer sentiments and pricing optimally is critical. What features matter? How do you price a product or service? What trade-offs matter to customers?
A lot of parameters play a factor in pricing elasticity. Leveraging pricing model techniques like Van Westendorp and Gabor-Granger provide the ability to turn pricing perceptions into decisions. Leverage the two models and interpret these different dimensions to have your products and services'' actual value while mitigating guesswork.
In this webinar, you will learn how to conduct optimum pricing research, set the course for a product''s future, and even a company.
What you will learn
?? Finer nuances of conducting efficient pricing research
?? Van Westendorp vs. Gabor-Granger, and which is the right method for you?
?? Set up in QuestionPro and data interpretation
?? Examples of brands using this effectively.
Reserve your spot!
Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
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Check out these QuestionPro updates on how to gather feedback fearlessly from community members with video sessions & online focus groups.
July 2020 Newsletter
RESEARCH
Conduct video discussions and online focus groups with QuestionPro Communities
Conduct online focus groups and collect no-pause research insights. Use smart filters to enroll the most relevant community members and invite them to join your video discussion. Read more.
Concept testing: Monadic vs Sequential monadic surveys
Learn what are the different approaches to concept testing, pros and cons, and when should you use what. Read more.
Contactless experience management
Know how to collect feedback from your customers and employees, without any touch, using our suite of products. Read more.
Knowing the future for a better customer experience
Know how not to surprise your customers, especially when they are looking forward to your best-class services. Connect with them often and use tools that enable you to visualize a customer''s journey. Read more.
Product roundup
Surveys
Add users to your organization in bulk
Sign up now! Know what questions to ask, when and how
Workforce
An interactive idea board for your employees'' ideas
Ask - Schedule weekly questions with this latest update
Customer Experience
Add up to 50 additional custom variables to your CX projects
Building relationships: Beyond CX measurement
Research
Webinar Alert! How to make actionable business decisions with Cross Tabulation
The best Qualtrics alternative at half the price
Use the block flow to apply logic and display questions randomly
PayPal integration for your community members
Increase engagement with member participation feature updates
Access high-quality respondents with QuestionPro Audience
A comprehensive guide to buy survey responses
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Join the after-party for an amazing online illusionist and mentalism session with the award-winning performer, Gaston Quieto
Dear Roger!
"Work hard - party harder"
That''s why XDay is not only about showing you what we do at QuestionPro, we also like to have fun. This year, given that we are only online, we decided to deliver some magic to your screens.
Have a look at what Gaston is capable of. Click the image below to watch the video.
Join us at the end of all the sessions for a half hour show of illusions, mentalism, and become a part of XDay history by volunteering to be a part of the show.
If you would like to be a part of the show, then reply to this email with your confirmation, and we will send you an email of what you need to bring along with you to be a part of this. None of the tricks are pre-arranged, and are all performed live with no fancy camera tricks.
We have a host of fun features and showcases at XDay APAC 2020. We look forward to seeing you there! Click the button below to register now!
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QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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CSIRO use QuestionPro offline surveys to power their community survey aspect of Local Voices. Read on to know more.
Dear Roger!
At XDay APAC 2020, we invite customers to share their stories if QuestionPro has helped them in any way. One such customer story is from CSIRO. The Commonwealth Scientific and Industrial Research Organisation is an Australian Government agency responsible for scientific research. CSIRO works with leading organisations around the world to solve the greatest challenges through innovative science and technology.
CSIRO has developed a way to give communities an opportunity to express their thoughts and experiences to companies that operate alongside them. Our approach enables a dynamic interaction between company and community that aims to increase understanding on all sides, build trust, and strengthen relationships. It builds upon knowledge gained from Australian and global communities through thousands of CSIRO research hours over the past decade.
In 2017, Rio Tinto engaged CSIRO for a three-year project to apply the CSIRO approach with communities in the Pilbara region. The project is called Local Voices.
CSIRO use QuestionPro offline surveys to power their community survey aspect of Local Voices. To know more about this, join our customer experience event, XDay APAC 2020.
Naomi leads the development and deployment of their end-to-end software solution, using context-relevant technology platforms to stream survey data into a secure database for analysis and to their customers through interactive dashboards in a secure cloud-based environment. Voconiq built the approach to scale globally, just like the customers they work with, and are well on the path to realising this ambition, conducting social licence research in 11 countries with more than 75,000 community members.
Ranging from customer stories to interesting updates in our product scheduled to go live this year - we have them all at XDay APAC 2020. We look forward to seeing you there! Click the button below to sign up now!
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QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Thank you for entrusting your business insights to QuestionPro. We are very appreciative of the role we play in your lives and work.
Hi Roger
In the wake of the current global outbreak of COVID-19, we wanted to take this time to communicate with you our business continuity plans we have for not only you but our employees and infrastructure.
QuestionPro is a global company with employees in remote locations - India, Dubai, Germany, Mexico, and the US. As such, we already had tools and systems in place for remote working and a completely digital presence. While we understand that this is not business as usual, our goal regardless of our physical work locations is to continue bringing the support and dedication you have come to expect.
Despite the uncertainty of COVID-19, we expect to continue to deliver the same level of service excellence to our customers and have the following measures in place to ensure your success:
Infrastructure
Our plan ensures that all business-critical functions of the organization continue without delay. Data integrity and availability, along with support functions, enable QuestionPro to serve our customers and maintain our databases. Our data centers are hosted through high availability partners like AWS and Azure, as well as our own hardware infrastructure. We've had BCP plans laid out for systems-level interruption - but with COVID-19 - we don't anticipate any system interruption.
Support / Customer Success
We have asked all our customer-facing personnel to be available and ready - even if they are working from home. They have access to the same tools and technology - like Zoom, WhatsApp, Slack, etc. We do not anticipate any degradation in service levels - however, we can seamlessly shift to communication from synchronous tools like zoom/phone to more digital channels like chat or email. To review our BCP plans and policy around medical outbreaks and emergencies: click here.
Thank you for entrusting your business insights to QuestionPro. We are very appreciative of the role we play in your lives and work, and we remain dedicated as ever to ensuring your success. We wish you, your colleagues and families safety, wellness, and positivity during these challenging times.
Best, Vivek Bhaskaran
For your reference this letter is also posted on our blog.
Product RoundUp
Surveys
LivePolls: take your online event to the next level
Greet your new users with a custom welcome email
Improve completion rates by auto-submitting responses
Let respondents categorize answers with card sorting
Communities
Customizable dashboards for managers & members
Custom bell notifications based on trigger events
Workforce
Check-in with your remote workers with this free survey
Customize your Workforce portal to match your brand colors
Why every business needs diversity surveys
Customer Experience
Customer Experience trends in 2020
Finding the cause with NPS+
Address customer issues with closed loop system
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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In this webinar, you will learn when and how to best use Conjoint and MaxDiff question types in your research studies.
Hi Roger,
To derive the equity of research, choice-modeling is one of the most powerful research methods to understand the importance of attributes and their role in understanding user preferences. Conjoint and MaxDiff are two powerful research techniques that help to analyze the relative importance of attributes in a survey. Which question and analysis method is better? And can you use both?
In this webinar, you will learn these two exercises are different from each other and understand how and when to use each exercise, best practices when conducting these exercises, how results are displayed, and how those results will transform into optimizing the products and services that you offer.
What you will learn
?? Conjoint vs. MaxDiff, and which is the right method for you?
?? Leveraging tools like Anchored MaxDiff to drill deeper into the value of attributes
?? Set up in QuestionPro and data interpretation
?? Examples of brands using this effectively.
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Meet your speaker
John Oppenhimer
Market Researcher
QuestionPro
John Oppenhimer is a Market Researcher and Communities Manager at QuestionPro, Inc., an online survey software company founded in 2005. He has worked in Market Research for the last 7 years, conducting various types of research including Product Development, Product Testing, Concept Testing, Pricing Research, Brand Awareness, Strategy and Positioning, Competitive Analysis, and Usability Testing. John also has a B.A in Anthropology/Sociology from Roger Williams University in Rhode Island.
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Supplement standard MaxDiff questions with Anchored MaxDiff research and find out the key elements that drive people to purchase.
June 2020 Newsletter
RESEARCH
Anchored MaxDiff Scaling - making MaxDiff bulletproof
Learn how to use Anchored MaxDiff experiments to supplement standard MaxDiff questions in your research to determine the attributes' absolute importance.
Read more
What you need to know about Heatmaps and Hotspots
Heat Map and HotSpot testing are two great exercises that offer you a high-level understanding through graphical representation of what gets your audience's attention.
Read More
Build a great CX strategy with these key elements
Learn which elements are pivotal in bringing customers closer to a purchase and making them a loyal customer.
Read more
Workplace management post COVID-19
COVID-19 pandemic has possibly changed forever how workplaces will operate in the future. Find out how to deal with changing priorities while managing workforce.
Read more
Product roundup
Surveys
Get the pulse of customer experience with custom smiley rating questions
Let respondents categorize answers with card sorting
Sign up now! Derive optimal research insights through Heatmap and HotSpot testing
Communities
Topics revamp for better community insights management
Customizable dashboards for managers & members
Customer Experience
Add up to 50 additional custom variables to your CX projects
Building relationships: Beyond CX measurement
Webinar: Let''s meet at the intersection of CX and EX
Workforce
An engagement portal for your employee surveys and ideas
Now generate multiple reports at once with QuestionPro Workforce
Audience
Purchase sample in three easy steps
The advantages of using market panel research
You are receiving this Marketing Information from QuestionPro Inc., because you purchased a product/service or subscribed on our website.
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Know how to conduct health screens without any physical contact. Ensure the maximum safety of your patients and staff with contactless surveys.
Hi Roger,
Maintaining social distance while conducting health screens and data collection can be tough. That''s why we are bringing Kristen O''Malley to the table to talk about how the Boston Convention Center has implemented contactless surveys for health screenings with their employees and vendors.
Join us for this live roundtable to hear more about the implementation process, what barriers to entry they faced and how the current program is going.
What to expect
?? Best practices for contactless surveys
?? How best to position remote health screens
?? The quick and easy implementation
?? What to do with the data once you have it
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Meet the speakers
Kristen O''Malley
Kristen has over 15 years of experience in Experience and Quality Assurance at the Massachusetts Convention Center.
John Johnson
John has 13+ years of experience in the market research industry and leads the Customer Success team at QuestionPro.
Gautam Mahtani
Gautam, Founder & CEO at Care Experience, is a Net Promoter Certified Associate & has 12+ years of experience in patient engagement strategies.
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QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA
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Catch up with all the major developments that happened at QuestionPro around the year including new features, enhancements and events.
December 2020 Newsletter
2020 Wrapped: The Year in Review
QuestionPro wishes you a very happy and safe holiday season! A lot of things might have kept you busy this year, so in case you missed anything, here''s our end-of-year roundup! Everything from our most popular blogs to all the major developments at QuestionPro. Read more
What might travel and tourism look like in 2021?
Learn about the changed customer expectations, the future of travel industry and the role of research in shaping the tourism industry in 2021. View webinar
Get a better experience with our US data center upgrade
Enjoy faster speeds and a great experience using our web and mobile apps. Read more
Use the Gabor-Granger technique to calculate price elasticity
Know how change in price will affect the change in sales and the consumer behavior. Read more
Explore what the switchable consumer model is
Our proprietary model identifies consumer segments that are most likely to switch to and away from any given brand. Read more
Surveys
Share survey folders with your team and organization
Loop through a block of questions without rewriting them
Research
Making MaxDiff bulletproof with Anchored MaxDiff
Conduct video discussions and online focus groups with QuestionPro Communities
Instant Answers: High-Frequency research with Slack integration
A complete guide to using consumer panels
Workforce
An interactive Idea board for your organization's employee ideas
Ask - Schedule weekly questions with the latest update to QuestionPro Workforce
Customer Experience
6 Ways to turn your detractors into promoters.
Managing accounts and sub-accounts now made easy with our new update
You are receiving this Marketing Information from QuestionPro Inc., because you purchased a product/service or subscribed on our website.
QuestionPro Inc., 12710 Research Blvd, Suite 360, Austin, Texas 78757, USA