Dear Henry,
I am writing to let you know about some exciting news.
Netvantage Internet has joined forces with Fantel, a leading NBN and telephone company in Australia, allowing us to strengthen our offering to you by adding exciting new products such as NBN and business telephone systems, backed by our 100% Australian based support team.
Expanding our Australian based Support Team
To keep providing you with the quickest answer times and support we have added new staff members to the team. You will continue to receive timely support from our highly-rated customer service team.
Increased Support Hours
We have increased our support hours. You can now reach us from 8 am to 7 pm Monday to Friday for all general sales, support and accounting queries. For emergencies, we are now available 24 hours a day, 7 days a week!
New Bank Account details
We are streamlining our accounting processes, so moving forward we have new bank account details for all payments. Please ensure that you use these new details for all payments.
Bank: St. George
Name: Fantel Pty Ltd
BSB: 112 879
Account: 412 200 885
Stay tuned for some exciting new offers coming in 2021!
Regards,
Justin
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