| Dear Valued Customer, ? I hope this letter finds you safe and in good health. As you prepare to reopen, two critical concerns need to be addressed. Where Do I Obtain PPE and How Do I Prepare My Practice to Be Safe for My Employees and Patients? We understand and share your concerns. I want to address these concerns by explaining where we were, where we are, and where we plan to be. ? At the onset of the pandemic, DHPI maximized our order limits on the PPE that was declared most critical by the CDC, OSAP, and the ADA. Almost immediately, all healthcare distributors, including dental dealers, were given allocations for PPE based on previous order history. This extended to new items the dental profession typically did not source or consume. Also, many PPE manufacturers were required to divert their production into the medical side of healthcare and areas where the need was highest. DHPI takes our obligation to provide to you, our customer, very seriously. So, at that moment, the entire DHPI team went to work, identifying new manufacturers and certified alternative sources for supply. ? Rest assured, we only add products that are approved or registered by the FDA, other regulatory agencies, and those recommended by the CDC. By focusing on products that meet their requirements, we are confident that we will continue to uphold our supply chain integrity and the safety of your dental practice. ? Another stressor to explain is the unprecedented price fluctuations on PPE and other supplies. These fluctuations are a result of significantly elevated demand, increased raw material cost, increased manufacturing labor, and increased transportation costs. We are doing everything within our power to mitigate the impact on your practice; however, you will see prices that are higher than usual. A concerted effort has been made to hold pricing and terms where possible, for as long as possible, and if costs to source PPE ease, we will act accordingly. ? In an ongoing basis, we are receiving shipments of face masks (ear loop and respirator), face shields, thermometers, hand sanitizer, disinfectants, surgical gowns, foot covers, headcovers and testing supplies. To ensure an equitable and consistent supply, we may continue to place order limits on these products. We strongly advise that you keep your orders in queue and provide your DHPI Account Manager updated information regarding your practice hours so we can affect timely delivery of your orders. ? Our team is here to assist you in any way possible. Please, let us help you plan and prepare for your Grand Re-Opening and demonstrate to your patients and employees that your practice is safe and ready for business. ? Be well. Be safe. Be healthy. We will get through this. Together. ? Sincerely, 
Dale Roberts
President/CEO
Dental Health Products, Inc.
|
Text Box
On average, 31% of treated waterlines fail to meet the ?500 CFU/mL standard. That''s why even the best protocols need to be tested regularly.
Zirc Dental Products manufactures a wide range of innovative products that allow dental teams to be happier and work more efficiently. From our Color MethodT to get you organized to our innovative Crystal HD? Mirror line that gives you extra brightness and visual acuity to our wide range of isolation products, we strive to help your patients be comfortable and your team happy!
Arts and Entertainment
Business and Industry
Computer and Electronics
Games
Health
Internet and Telecom
Shopping
Sports
Travel
More