With the rapid increase of coronavirus (COVID-19) cases around the world, Axway is committed to doing everything necessary to help slow and stop its spread. We are continuing to monitor the situation and will take all the required measures to ensure the health and safety of our people and business continuity for our customers. We do not expect COVID-19 to impact the availability of Axway''s products, services, or support.
Axway has an active and capable remote work culture and the IT infrastructure to support both our employees and our business. At this point, all employees have been asked to work from home. Key employees who need specific access to our offices are following the Centers for Disease Control (CDC) and the World Health Organization (WHO) recommendations to limit their exposure and interactions with other people. We have also placed restrictions on traveling, events, face-to-face meetings, handshakes or greetings, etc.
Axway has a comprehensive business continuity plan that has been tested for each solution we offer. We are fully operational and ready to support our customers with all the security and functionality they need to ramp up remote workers. If you are a customer and need assistance, you can follow the standard processes for 24x7 global support. If you are unsure where to find help, copy and paste this link into your browser: https://support.axway.com/en/auth/contacts.
We will continue to closely follow the CDC and WHO updates regarding COVID-19 and make any additional adjustments as necessary. As we all look forward to things returning to normal, our thoughts are with those directly affected by COVID-19 and all of our extended Axway family around the world. Together, we can keep our businesses up and running while putting the health and well-being of our families and communities first.
Best Regards,
PATRICK DONOVAN
CEO
Axway PHOENIX - 6811 E. Mayo Blvd., Suite 400, Phoenix AZ 85054, UNITED STATES
https://www.axway.com - https://support.axway.com